Results

Challenge: International expansion, with product information fragmented across teams, regions, retailers, and platforms. A $150K per year system purchase was proposed for the EU.

Approach: Mapped the ecosystem across Marketing, Ecommerce, Digital, International, Customer Care, Enterprise Architecture, Procurement, Legal, Engineering, and existing platforms. Found overlap and fragmented ownership.

Outcome: The planned purchase was prevented, a five-year consolidation roadmap was established, and compliance and data exposure, including prior fines of $100K+, was addressed.

Challenge: 20 processes, 10 teams, and 8 tools without a structure for moving forward.

Approach: A governed remediation roadmap and an API roadmap.

Outcome: A 50% increase in enterprise system connections within 90 days.

Challenge: Engineers relied on spreadsheets with hidden formula errors. Adoption of the new platform was part of the decision.

Approach: Required classes and voluntary technical sessions, plus recordings, FAQs, feedback gathering, bug prioritization, and documented workarounds.

Outcome: Better understanding of the platform solution, so the decision survived contact with execution.